The covid-19 pandemic has hit security personnel hard, in many cases nearly as hard as front line health workers dealt with. Security guards in solo work to teams of security in large facilities faced much increased challenges in dealing with all the ramifications of covid-19 in public places. This ranged from being as helpful as possible to customers of businesses open to being violently attacked when security officers asked customers to wear masks as posted at the store or facility entrance.
Overall mental health is part of the human resources interest for all companies and businesses. This is certainly a top concern among security companies where their employees are under a particular kind of stress found only in other policing type fields.
Here at WWPro we know from experience that security staff mental health can be impacted by the following : night shifts, pressured working situations, anti-social hours and extended periods of isolation. Our leadership helps staff overcome dated preconceptions of security employees projecting “invincible” images so they access mental health support when encountered with stress, relationship issues, finance, family well-being or the impact of the pandemic.
Essentially, any security firm needs to see to the mental health of its leaders, managers and team, all in the effort to thwart any crises that may arise. Crisis points are to be avoided far in advance of their fruition – that’s our philosophy.