What do businesses depend on? Traffic. Potential customers either walking in the store or buying online. One’s foot traffic and the other is eyeball traffic. In you don’t have foot traffic coming into your store, then the worry and anxiety is mind-numbing. The store or restaurant needs to open, and people need to be willing to go and shop or eat or use your services. For all the small and mid-size businesses in the U.S. which are reopening with certain pandemic cautions in place – there are a number of critical security concerns. And now that many states are experiencing a resurgence of the covid-19 with cases spiking upward, the question of security guards for protecting staff, customers and property is of top concern.
Some states are mandating that masks when out in the public. And there are cultural groups of people who are resisting those state mandates. What happens in your store if masks are required by state decree and your employees are the ones who have to face people who are resisting mask wearing and are being told they have to have a mask to come into the store, restaurant, gym or salon and don’t want to. Some people have already turned violent in some states. This is a real concern for business owners and managers – how do you handle people as you’re opening up and the new norm is following social distancing and wearing masks.
Are trained security guards the way to go? Trained to talk respectfully and psychologically toning-down the situation so that no untoward events take place. That’s part of our training now in the covid-19 period. Our security guards are helpful and participate in the need for covid-19 security while also performing conventional protection duties.