Last year retailers were hit hard – the pandemic alone was hurtful enough to retailers business performance. The shrinkage of retail was palpable as customers drastically reduced their shopping at malls and retailers in general. Mall themselves have been dealt a death blow in many analysts’ reading of the tea leaves. But beyond the pandemic’s impact there was in 2020 a huge slice of shoplifting (more desperate people who lost jobs), and fraud and internal theft.
The red ink bill for retailers in 2020 was $61.7 billion, which is a record for retail loss in a single year.
All of this has put retail management in the mood for cost savings, efficiency and getting the best bang for their buck. Coming under their scrutiny is the wide area of store security. Store security includes both cyber security and in-person security. Retailers are looking at more affordable, yet robust cloud-based security, ease of use and less training for personnel.
For security officers in place on the retailer property retailers are looking for affordability while still getting top quality service. Affordable, yet robust and responsible. That’s what WWPro security guards is about.