A security guard is an individual who watches over merchandise, property, or people for the benefit of the company they work for. Residential security guards (who are sometimes referred to as “home security officers”) act in a similar capacity, but instead of watching over commercial items, they watch over residential areas and residences. Here at WWPRO our residential security guards protect both residents and their property.
An excellent security guard is always observant. They are always on the lookout for suspicious activity in their security area. A security guard can use various measures to protect residents in residences; including cameras, security card access devices (like the MDS system), lighting (like outdoor lights at night), and fences (which is what helps make gated communities secure). They are trained to be attentive to these measures, as well as security protocols like check-in procedures (similar to the ones MDS security guards follow).
Strong communication skills are characteristic of a good security guard. They can defuse a situation before it escalates into something security guards are not trained to handle (like an escalation into violence). Security guards cannot control every situation. They can only do their best to prevent dangerous things like robberies and home invasions; by employing protocols like security check-in procedures.
Security guards must always be prepared with their equipment and uniform. Whether security guards are assigned route patrol or are on response duty, they must always be ready to handle security concerns. There’s no telling when a situation may arise under their watch, so security guards must always be prepared for what comes next.
Our WWPRO security guards take initiative while following instructions from management if needed. It’s important security guards understand why security protocols are followed, how to follow them effectively, and any special variations of security protocols that may apply to specific situations (which is why security training is so important).
A good security guard treats everyone equally and respectfully no matter who they are or what culture they come from. Security services are often needed in areas where security concerns for people of different cultures and backgrounds may be greater than they are in more homogenous societies.
We are proud to say that our security guard team is made up of some of the best people in the industry. They have all been trained and certified by a nationally recognized training center, which guarantees they know how to handle any situation with care and professionalism. You can rest assured knowing your property will be protected 24/7 by a professional who has gone through rigorous training on being observant, having strong communication skills, preparing for every potential scenario ahead of time, and treating everyone fairly no matter what culture or background they come from.